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ProNet Computers, Mansfield, Notts, Nottingham

ProNet Computers is a computer support company supplying professional computer installation, support, maintenance and outsource repair, based in Mansfield Notts.


Thanks Nick for taking the time out of your weekend and going out of your way 2 bring me my laptop back. I am very grateful. Have a good weekend.
Thanks again Tori.


Hi Nick, Just to say thanks for your excellent service and special thanks to James, he was great! Now I have just got to learn a few new tricks, like an old dog  and I will be well away. Thanks again so much and please thanks James again for me, he was a star!

Kind Regards, Jackie.


Hi,

 Just wanted to say thank you for the efficient handling of my printer order. And thanks to the gentleman who came and installed it. He was very pleasant and extremely efficient and helpful. I would recommend anyone to use your company.

Thanks Again,


As a call centre, we have a large number of PCs and servers that support our business and we had been using ProNet's services on and off for minor issues and problems for some time. Following a strategic review of the business and our plans for the next five years, it was apparent that our IT infrastructure would not support our intended growth. Although we had some IT skills in-house, the implementation of an IT project would be beyond our capability to resource.

ProNet assisted us in specifying our hardware and software needs and continually insisted on "best practice" approach. Their unwillingness to cut corners was refreshing and instilled greater faith in their capabilities. The overall project involved updating the network speed, replacing our main network server and configuring this for our users, reorganising how we approach data storage, designing and providing two mission-critical SQL servers to act as clustered database solution. Add all this to the fact that we're a 24hr x 7 day business, using equipment that is unique in the UK, meant a considerable planning headache. On paper it didn't seem much: in practice it proved a major upheaval.

We had major problems moving the main network server. It died and the replacement machine refused to take the install. ProNet quickly provided a replacement for the new hardware and stayed working until 11pm to get the new server up and functioning. As we're working in a 24x7 environment, this server had to be back online as soon as possible and ProNet staff willingly stayed late in the office to get it functioning for the overnight period.

When one piece of equipment (a network storage device) failed to deliver its promised performance, the decision was made to change over to an alternate server. ProNet took back the original equipment for performance testing and provided a replacement server in its place. All this was done willingly by ProNet who accepted that, for some reason, the original equipment was unable to cope with the demands of our particular application.

During the entire project, which has lasted some six weeks from start to completion, we have not had any downtime on the call centre- not a single minute. If that is not a measure of the planned approach to implementation, I don't know what is.

Mike Burkinshaw
Managing Director



"Hi ,
 
We have used ProNet Computers as a specialist equipment supplier for both the DSA and Access to Work for around 2 years.
 
They have shown nothing but a friendly, professional and prompt service to what is a difficult market to tend to. I have had particular contact with Nicholas Cox (Account Manager) who has been extremely pro-active with contacting the students, keeping me informed on each supply or quote, sourcing of new products and generally maintaining a high standard of service to both me and my staff at Broadbent & Co and the more importantly the individual (student or client).
 
I have no hesitation in recommending this company.
 
If you have any further questions please do not hesitate in contacting me."

 
Andrew R Broadbent (
Director)


“The service that ProNet Computers provided was first class, careful planning ensured that our needs were met exactly. I would recommend ProNet Computers unreservedly and would be more than happy to discuss the service we required in more detail if anyone wishes to contact me”

Rob Summers,


“ We have found the service supplied to be admirable & speedy, I would have no hesitation in recommending ProNet Computers to a prospective client and I am confident that they would provide a service second to none as they have done for us”

Robert Moorey, IT Manager,


“ProNet Computers have always been willing to respond to issues and concerns we have had, they have helped us to achieve our goals, keeping us aware of the constant developments within the IT Market”

B Bonner, Head Teacher,


“ ProNet Computers are serious about providing a quality service to their clients, their expertise is available for all ProNet clients,  offering facilities for remote access, diagnostics, training, back-up & hardware supplies.  A detailed audit carried out by ProNet Computers has been used as a platform for discussions and advice on how to take our practice forward whilst utilising its current IT investment”

Paul Curtis, Systems Manager,


“I have found ProNet Computers approach professional and refreshingly honest and they are always keen to ensure that each stage of their work is completed to our satisfaction”

Chris Dickinson, Deputy Head Teacher,


“We had been trying to resolve our IT problems for over three years and I was so relieved to have found a company capable of solving our IT problems when apparently no one else could. Since the installation everything is running tickety boo. ProNet’s work represented great value to us”

Susan Mitchell, Director,


"Thanks for your work today. All went very smoothly, extend my thanks to your team. I know this was a tight time schedule and things could have gone wrong but didn’t. XP is a great bonus in these situations."

All the best Charlie Campbell,


 

To contact ProNet Computers:

Dial 01623 811920 or email info@pronetcomputers.com

ProNet Computers, Problem Free IT

 

Tel: 01623 811920

ProNet Computers offer
 the following services:-

• Computer hardware supply
• Computer Software Supply
• Computer outsource contracts
• Telephone support
• Maintenance programmes
• Remote dial-in support
• On-site engineer support
• Unlimited or limited incidents
• Consultancy
• Disaster Recovery
• Network design and build
• Wireless networks
• Product installation
• Configuration
• Commission/decommission
• Office moves
• 24/7 Support contracts
• Outsourcing
• Office automation
• Home automation
• CCTV over networks
• Virus protection and removal
• CAT5 Data and POE installation
• Windows Media Centre
• SPAM Control
• Web content filter
• Network Security
• Network Firewall
• Web hosting
• Domain register and hosting
• 3rd party software support
• Data backup
• Virtual server support