ProNet Computers is a computer
support company supplying professional
computer installation, support, maintenance and outsource repair, based
in Mansfield Notts.
Network
Help for Small Organisations
Small Company IT
Support
Midlands and National
Overview
 For
small businesses and start-ups with 10 to 50 network users, ProNet's IT
outsourcing services free you from dependence on an individual freelance
consultant while giving you affordable, reliable access to
enterprise-class technical expertise. By delivering professional
know-how when you need it, providing specialised expertise in key
applications, offering unique services such as automated server
monitoring, and charging only for services you use, ProNet gives you an
affordable way to maximize the business value of your network. ProNet is
the smart way for small businesses to build and maintain a reliable and
secure information system and to have fast access to the skilled support
ordinarily available only to businesses who can afford a large internal
IT organization.
Why ProNet Makes Sense for Small Businesses
ProNet's staff size, breadth and depth of technical expertise, and
familiarity with enterprise IT allow small businesses to avoid the
pitfalls associated with excessive reliance on smaller service
organizations or independent freelance consultants.
Working with ProNet allows your small business to:
- Avoid Dependence on Individual Freelance Consultants
For IT support small businesses often rely heavily on independent
freelance consultants. Although freelance consultants carry less
overhead than larger support organizations and can afford to charge
marginally less, they are often stretched too thin to respond
quickly to urgent situations. If an independent consultant is busy
with another client, sick, on holiday or in training, the lack of
backup personnel may force your business to wait for help during an
emergency. As your small business grows, network downtime or
problems with critical applications become more costly. The money
you thought you were saving on a freelancer can be eaten up quickly
by lost productivity.
Have Access to Expertise in
Complex
IT Solutions
Many small
service organizations or freelance consultants focused on small
business IT support may excel at providing "connect-the-dots"
solutions but lack the experience to deal cost-effectively with
complex IT infrastructures with features such as multi-office
connectivity, VPNs, mobile workforces, telecommuter support,
integrated financial and operational applications, eCommerce, and
custom software. ProNet's enterprise experience can be valuable to
your small business because enterprise environments are inherently
complex, integration issues require in-depth knowledge in many IT
disciplines, and achieving a high level of stability, reliability
and security requires enterprise-proven best practices.
Build a Solid
Foundation
for Seamless Growth
Small businesses often start with an IT system implemented on a
shoestring budget. Lacking a proper foundation, a series ad hock
developments often get piled on top of a weak foundation. As a
business grows, stability and scalability issues can hinder the
success of the organisation. Such environments need proper
assessment, intelligent strategic planning, and broad-based
expertise to upgrade to an IT infrastructure that will provide the
solid foundation to meet critical business needs and ease future
growth.
Work with Solution
Providers,
Not Product Resellers
Small businesses require guidance and education to navigate through
an increasingly complex maze of technology options available for
accelerating business growth and improving efficiency. They do not
need an IT consultant who is trying to sell them a product. ProNet
avoids conflicts of interest by not selling any products. This
allows ProNet to align technical expertise with the best interests
of clients. IT consulting and product selling can lead to a
situation where the proposed solution is built around a
predetermined technology rather than the genuine needs of a small
business.
Special Benefits
of Working with ProNet
As a Microsoft Gold Certified Partner and a Microsoft Small Business
Specialist, ProNet is recognised leader in supporting the baseline
system software and office productivity applications important to the
majority of small and mid-size businesses. As a Inel and HP -qualified
partner, ProNet also can provide help for an increasingly sophisticated
array of network products including firewalls, routers and switches,
voice-over-IP options, and wireless access.The breadth and depth of
ProNet's engineering staff offer a unique array of advantages to
businesses trying to increase the business value of their IT system
within an affordable budget. These advantages include:
ProNets staff of Microsoft and Intel certified experts average
longer than a decade of real-world professional experience, at the
forefront of network service, performing a wide variety of IT
projects for a large array of clients. Each ProNet consultant shares
a proven set of personal best practices which are incorporated into
company-wide best practices standards that ProNet instils in its
support personnel. This means that you get not just expert IT
skills, but also a support engineer with field-tested methods for
using technical knowledge to solve actual IT problems quickly.
Value Pricing
ProNet's pricing model is to charge for remote support and on-site
visits by the minute. Consequently, you are billed just for
delivered support. ProNet does not demand a higher rate for
after-hours or priority support, and within the Midlands or in
regions where ProNet offers on-site service.
Full Documentation of IT Services
ProNet has developed a comprehensive service reporting system that
records and organizes complete documentation for all billed support
activities. Unlike many independent consultants or small service
firms who provide minimal documentation or details of tasks
performed, each service provided by ProNet is tracked by
comprehensive documentation. Each ProNet staff member has access to
the support reports given by each staff member to every client. The
practice of detailing and archiving service activity results in more
effective support and eliminates a variety of typical problems such
as when a support client is virtually held captive to a consultant
who wont release vital service information.
Knowledge Transfer
ProNet
is committed to
knowledge transfer from ProNet's consultants to customers. By
educating clients to handle problems that are within their scope,
ProNet can concentrate on providing hard-to-find services where
ProNet faces few competitors. Small companies who work with trusted
freelance consultants or who maintain internal IT personnel benefit
when ProNet transfers knowledge about critical technology and tested
methodologies to make their networks more reliable, secure, and
productive.
Service
Delivery Options Available for Small Businesses
To address the information technology requirements and budget restraints
of small companies, ProNet provides a range of options for receiving
support, repair, and consulting help. Learn more about ProNet's
support delivery options for small businesses.
IT Outsourcing and Network Monitoring Packages
As a result of years of experience supporting small business information
networks, ProNet has developed a variety of IT Outsourcing and Network
Monitoring Packages designed to provide an affordable way for small
businesses to manage networks that feature high availability,
performance, and security. ProNets IT Outsourcing and Network
Monitoring Packages are based on the proactive problem solving
capabilities of Microsoft Operations Manager (MOM),
a next-generation network management software platform that monitors the
availability, performance, and security of your information system and
identifies problems before they can disrupt your network. ProNet's IT
Outsourcing and Network Monitoring Packages also feature network
assessment, security audits, Help
Desk Call Centre support, and the establishment of
safe remote connections between your network and ProNets support
experts.
To contact
ProNet Computers:
Dial 01623 811920 or email
info@pronetcomputers.com
ProNet
Computers, Problem Free IT
|
