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Welcome to ProNet Computers Support page

Please click on the "I accept Helpme" link below to enable us to connect to your computer and offer remote support.


I accept Helpme

Installation Notes:

1. After you click on the above support link you will be presented with the following warning, please click on the "save" button to install our support program on your computer

2. After clicking the "Save" button above you will be presented with a new pop up asking you where you want to install the file. Please save the file to your desktop by selecting "desktop" in the Save in field and then clicking the save button at the bottom of the pop up. As below.

3. The help file will be downloaded to you computers an the following pop up will be displayed

4. Please now click on the "Run" button. You may be presented with the following warning. If you are please click on its "run" button, as shown below.

5. Please click on the security warnings pop ups "Run" button

The following pop up will now be displayed

5. Please contact a ProNet Computers support agent on telephone number 01623 811920, where upon the agent will advise your next steps.

Thank you for using ProNet Computers

By clicking on the support link above you are accepting ProNet Computers group terms and conditions of service.

 

Tel: 01623 811920

ProNet Computers offer
 the following services:-

• Computer hardware supply
• Computer Software Supply
• Computer outsource contracts
• Telephone support
• Maintenance programmes
• Remote dial-in support
• On-site engineer support
• Unlimited or limited incidents
• Consultancy
• Disaster Recovery
• Network design and build
• Wireless networks
• Product installation
• Configuration
• Commission/decommission
• Office moves
• 24/7 Support contracts
• Outsourcing
• Office automation
• Home automation
• CCTV over networks
• Virus protection and removal
• CAT5 Data and POE installation
• Windows Media Centre
• SPAM Control
• Web content filter
• Network Security
• Network Firewall
• Web hosting
• Domain register and hosting
• 3rd party software support
• Data backup
• Virtual server support